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In addition, security and browser settings may prevent you from downloading the updated maps to your computer.

Certain system and network settings may prevent the download of map updates.

I was ready to purchase new maps, but as it turned out, there was no way to get them into the device. It wouldn't connect with a Windows XP computer I tried.

I tried everything, sporadically, over the course of several months. It wouldn't connect if I reinstalled any type of software or followed any type of procedure that Tom Tom suggested. Its help pages still thought there were no versions of Windows out past Vista.

"Please be aware that once the deactivation has taken place, you will no longer be able to access the following: Any of the services you might have bought in the past. If you would like to register a new account in the future, please do so on our website I'm now wondering if anyone can use the discounts they send out.

Your computer must have complete access to the Internet.

Therefore, you may need to modify firewall and router settings to allow this access.

You'll be able to ask questions about Tom Tom GPS devices or chat with the community and help others.

At Tom Tom, we're all about helping you get around.